The User Experience Architect is responsible for all aspects of the user experience design process, from stakeholder and user research through site construction & Quality Assurance to ongoing recommendations and refinements. The UX Architect is responsible for developing IA documentation (site maps, sketches, scenarios, wireframes, etc.) for web sites, mobile and applications. In addition to working collaboratively with the Delphic Sage project team, you will also work closely with the client to present and review IA deliverables. A firm understanding of user-centered design processes and interaction design principles will be critical to your success.
Responsibilities
- Creating and conducting stakeholder interviews with managers to CxO executives to determine business and site goals and objectives
- Creating and interpreting quantitative and qualitative feedback from user and stakeholder surveys
- Leverage other primary research, personas, task analysis, heuristic and competitive reviews to create dynamic user experiences
- Use a persona-driven approach to developing UX design rationale. Articulate UX concepts and solutions through scenarios and visualizations
- Creating and refining user-experience deliverables such as task and gap analyses, content analysis and strategy and feature/functionality matrices, usage scenarios, site maps, wireframes, flow diagrams and user-requirements documents
- Design, lead, and analyze usability testing initiatives
- Provide active feedback and cursory QA oversight through construction
- Play an active role in new business initiatives, including representing UX in sales pitch situations
- Demonstrate thought leadership through authoring of original content and participating in speaking engagements
- Demonstrated experience using web analytics and heuristic data to provide ongoing UX enhancements
Required Skills
- 4-year degree and 3-5+ years experience as an Information Architect or User Experience Designer
- Excellent Visio skills
- Excellent communication skills - both oral and written
- Collaborative team player who works well with design, development, online marketing and account management teams
- Passionate interest in latest use of UX design